Loading... Please wait...

Returns

We want you to be happy with your purchase. If, for any reason, you're not completely satisfied with your purchase, please fill out the form below or contact customercare@dabuyu.com. A Return Authorization Number (RA#) is required in order to return your purchase. We gladly accept returns or exchanges on items in its original condition and unused within 30 days from the date of purchase.

To ensure your package gets safely delivered, please choose a shipping carrier with tracking capability. Please allow 3-5 business days for processing of your return. A Customer Care Specialist will contact you once your return has been processed.

Received as Gift?
If you've received any of our product as a gift and are not satisfied, you may return the new & unused item(s) in its original condition and packaging for exchange only.

Wrong Size or Change of Style?
What if the shoe doesn't fit or my little one doesn't like the style? Not a problem! Dabuyu will ship the replacement to you for FREE. Please follow the return instructions above & obtain a Return Authorization Number (RA#).


   Full Name:
*  Email Address:
   Company Name:
   Phone Number:
   Order Number:
   RMA Number:
*  Details:
*  Captcha Check: